Privacy Policy

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Effective Date: 12 August 2024

1. Introduction

AthletIQ (“we,” “our,” or “us”) is committed to protecting the privacy of our users, including clubs, their staff, volunteers, parents, and children. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our software as a service platform.

2. Information We Collect

  • Personal Information: We collect personal information from clubs, staff, volunteers, and parents, including names, email addresses, phone numbers, and payment information, based on your consent or our legitimate interests.
  • Child Information: With parental consent, we may collect information about children such as names, ages, and participation details in club activities.
  • Usage Data: We collect information on how you interact with our platform, including device information, IP addresses, and log data, to improve our services and your experience.

3. How We Use Your Information

  • To Provide Services: We process your personal information based on your consent, our legitimate interests in operating our platform, or as necessary to fulfill our contractual obligations to you. This includes managing club activities, communications, registrations, and payments.
  • Communication: We may use your contact information to send you updates, notifications, and respond to your inquiries.
  • Improvement and Development: We use aggregated and anonymized data to improve our platform and develop new features.
  • Legal Compliance: We may use your information to comply with legal obligations or protect our rights.

4. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties, and we will ensure that they are bound by this Privacy Policy..

5. Children's Privacy

We prioritize the protection of children's information. We require parental consent before collecting any personal information from children under the age of 13. Parents can review, edit, and delete their child’s information at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

  • Access and Correction: You can access and update your personal information at any time through your account settings.
  • Data Deletion: You may request the deletion of your account and personal information, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@athletiq.app

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